Common Problems When Using File Scavenger®

The license key is not accepted

1. Have you bought a license? If not, see "Purchasing a License" in Chapter 6.
2. Is the license for the correct software version? If not, see "Purchasing a License" in Chapter 6.
3. Is it a Personal-Use or Professional-Use license? If it is a Professional-Use license, contact Technical Support by sending an email to help@quetek.com or calling 866-722-0584.
4. Is the program being used on the original computer for which it was bought? If no, see (6). If yes, see (5).
5. Visit http://www.quetek.com/cgi-bin/xferlicn to get a new license key.
6. Is this computer a replacement for the original computer? If no, see (7). If yes, see (5).
7. You must purchase an additional Personal-Use license or upgrade to the Professional-Use license.