Figure 20.6: Type in the IP address we provide.

Type in our IP address and click OK. In a short time the recovery computer will be controlled remotely by our technician.

Offsite Recovery

Under this service, you will send us the disks. The process starts with your submission of the data recovery evaluation form. If data is determined to be recoverable, we will send you further instructions that basically consist of the following steps:

• Sign a waiver and fax it to us.

http://www.quetek.com/waiver.txt

• Send us a purchase order or service request.
• Pack and ship the disks.

http://www.quetek.com/drive_packing.htm