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Help Center


Please check if your question falls into one of these categories listed below.
Click on a category to show a list of answers for common issues.


Categories
 Top Questions

 Events leading to the data loss.

 Data Types and Disk Formats

 Installation Issues

 Licensing and Buying Issues

 Searching Issues

 Recovery Issues
       Installation Issues

 


Contact Us

If you cannot find an answer for your problems in the Help Center, please use the form below to contact our Technical Support Team.

For data recovery issues, please describe:

  • Events leading to the data loss.
  • Disk configurations. How many disks. Sizes.
  • Whether new data has been written to the disk since data loss occured.
  • What search modes have been tried.

Please give us as much detail as possible. The more we know about the problem, the easier it will be to come up with a solution.


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